Last updated: May 21, 2026
Introduction
Twirling Umbrellas Ltd., dba Canopy AMS (“Canopy”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide through our website and services.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, sign up for updates, request information, purchase a license, or interact with Canopy AMS.
By using this website, you consent to the practices described in this policy.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Organization name
- Billing information
- Account information
- Support requests and communications
- Any other information you choose to provide
We may also collect limited technical information automatically, such as:
- IP address
- Browser type
- Device information
- Referring pages
- General usage and performance data
How We Use Information
We use collected information to:
- Provide and improve our products and services
- Process purchases and manage licensing
- Respond to inquiries and support requests
- Send important service or account-related communications
- Send newsletters or marketing communications where permitted
- Monitor website performance and security
- Comply with legal obligations
Marketing Communications
If you subscribe to our newsletter or marketing updates, you may receive occasional emails about product updates, releases, events, or related information.
You may unsubscribe at any time using the unsubscribe link included in our emails.
Third-Party Services
We may use trusted third-party services to operate parts of our website and business, including:
- Payment processors
- Email marketing platforms
- Analytics providers
- Hosting and infrastructure providers
- Customer relationship management (CRM) systems
These providers may process information on our behalf in accordance with their own privacy policies and applicable laws.
Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, understand usage patterns, and support analytics. For more information, please review our Cookie Policy.
Data Retention
We retain personal information only as long as reasonably necessary for business, legal, security, or operational purposes.
Security
We take reasonable administrative, technical, and organizational measures to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
International Access
Our services may be accessed from outside Canada. By using the website, you understand that information may be processed or stored in jurisdictions outside your own.
Your Rights
Depending on your location and applicable laws, you may have rights related to access, correction, deletion, or restriction of your personal information.
To make a request, contact us using the information below.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Twirling Umbrellas Ltd. (dba. Canopy AMS)
Kelowna, British Columbia, Canada
Email: [email protected]